Group Class Policy

IMPORTANT NOTES

A. Automatic Enrolment (Weekly Group Classes) 

For your convenience, we automatically register students taking weekly classes for future terms (Fall to Winter, and

Winter to Spring), except for SAT and SSAT courses. To cancel your registration, please email us at

support@tokyoacademics.com at least 72 hours before the class start date. 

 

 

B. Unenroll after first class

Weekly Group Classes

If your first class doesn’t suit you, you can contact us to unenroll within 48 hours of class, and you will not be charged

for that session.

Intensive Group Classes (Summer, Fall, Winter, Spring breaks) 

If your first class doesn’t suit you, you can contact us to unenroll anytime before 9:00 pm on the first day, and you will not be charged for that session.

 

C. FREE Level Check 

For parents and students who are unsure about the correct course of study, we recommend taking mock tests or a

diagnostic meeting to find the class that best suits their needs. Please email us at support@tokyoacademics.com to

set up an appointment.

 

D. Custom Request Classes 

Parents and students are welcome to request a class on any subject either in-person or online! These classes would require a minimum of 2 students to go ahead. Please contact us for a custom request.

 

E. Class Cancellation 

Weekly Group Classes

• Weekly Group Classes are those offered on a weekly cadence (while students are studying at school)
• If we are notified at least 24 hours prior to a student missing a class, there will be no charge.
• When a student cancels less than 24 hours before class, they will be charged as usual.
• Students who fail to notify TA of any absence beforehand will be charged for the missed class.

Intensive Group Classes 

• Intensive Group Classes are those that run for multiple sessions within a week (summer, fall, winter, and spring breaks) 
• Cancellation of an entire class must be made at least 1 week before the course starts 
• Alternatively, you may join the class on the first day and un-enroll before 9:00 pm if your first class does not suit you.

1-day Group Classes

• These include classes such as our AP Cram Sessions.
• Section B of our policy (Unenroll after first class) does not apply to group classes that are only 1 session in length.
• Cancellation of the class must be made at least 48 hours before the course starts or else the class will be charged.

 

F. Redundant Classes (Weekly Group Class) 

Each week, we may run multiple classes with the same title that cover the same content. To avoid covering the same lesson content multiple times, please sign up for only one of these recurring classes each week.

 

G. Class Billing 

Weekly Group Classes 

• Weekly classes are billed at the end of the month.
• Families are billed only for the classes they have registered for and attended (with the exception of cancellations made less than 24 hours in advance).
• Families are not charged for the first class from which they have unenrolled

Intensive Group Classes 

• All intensive group classes are billed for all instruction hours regardless of student’s attendance.
• Intensive classes are billed at the end of the month.
• Families are not charged for the first class from which they have unenrolled

 

H. Class Location

All of our regular group classes (with the exception of our custom request group classes, if requested online) will be held in person, at our Learning Centers in Nishiazabu and Futakotamagawa. Please be sure to check the location before registering.

 

I. Entry Assessments 

Students will be required to complete entry assessments for test-prep courses, prior to their first class.

 

J. Minimum Number of Students per Class: 

• We aim for at least 2 students to continue offering a group class. Any group class with fewer than 2 students may be discontinued after three sessions.
• Private lessons or custom lessons may be recommended for classes with fewer than 2 students. 

 

Registration Policy: 

1. Students can join classes after the start date (EXCEPT for SAT classes).
2. To join or audit a class, students MUST register.
3. Registration must be done within a minimum of 1 week before the course starts to have enough lead time to complete the assessments, if applicable.

 

For questions, please feel free to email us: 

• For general inquiry – support@tokyoacademics.com
• For concerns on invoice and payment process – billing@tokyoacademics.com